Even though Thai Airways’ international service out of Phuket airport is fairly limited, the airline still operates two small Royal Orchid Lounges for its business class passengers and other eligible guests.
I visited one of the lounges (the “North” one) prior to my Thai Airways flight to Beijing which is the airline’s only regular international flight out of the airport. While there is a Priority Pass lounge in the terminal as well, I only visited the Thai Airways lounge as I was fairly short on time.
Continue reading this review to see what it was like.
The Royal Orchid Lounge “North” at Phuket airport can be found one floor above the main departures level. It can be accessed using an escalator located near gate 11.
Just like most other lounges operated by Star Alliance airlines, the lounge can be used by Thai Airways and its Star Alliance partners’ business and first class passengers and status holders. Besides that, some non-Star Alliance airlines including Aeroflot and China Eastern offer access to the lounge to its eligible passengers.
The lounge is open from 5AM until 3AM every day.
The Royal Orchid Lounge North was basically made out of one large room. Right after the entrance (on the right side), there was the reception desk.
Then, in the very back of the lounge, there was a decently stocked buffet area.
And, the rest of the lounge consisted of a variety of seating options. While there were no dining tables or work spaces, there were some benches, counter-heigh seats, as well as sofa chairs with coffee tables.
Food and Drinks Selection
Cold beverages offered in the lounge included canned soda and beer, bottled water, juice boxes, and a tank with orange juice.
As for hot drinks, there was some self-serve tea, as well as made-to-order coffee, cappuccinos, etc. At the counter where the hot drinks were offered, one could also order some sandwiches as per the menu pictured below.
As far as I am aware, there were no alcoholic drinks offered in the lounge.
The food in the lounge mostly consisted of lighter items. Some of those included packaged nuts, cookies, cupcakes, and desserts.
There were also some sandwiches and pastries, vegetables and fruits.
Finally, there were also warm options including buns, porridge, and soup.
Thai Airways Royal Orchid Lounge Phuket Summary
While the Royal Orchid Lounge “North” is very small and only features basic seating without any business center or similar facilities, it was more than enough for my short visit. And, in fact, considering that most of passengers using this airport are just ending their vacation, I don’t think facilities like a business center are necessary.
As for the lounge’s food, I would have welcomed at least one “real” hot meal option, but otherwise there was enough food to fill one up before any flight.
It was also unfortunate that the lounge didn’t offer showers considering that some people might like to take a shower after spending a day in hot and humid Phuket.