Review: ACV (NIA) Business Lounge at Hanoi Noi Bai Airport

Lounge Review: ACV (NIA) Business Lounge at Hanoi Noi Bai

Last month, prior to taking a Qatar Airways flight from Hanoi to Doha via Bangkok, I visited ACV Business Lounge – also sometimes referred to as NIA Lounge. It’s one of two business class lounges located in Noi Bai airport’s terminal 2 with the other one being the Vietnam Airlines’ lounge.

The lounge is located one floor above the gate area, and can be reached via escalators that can be found right after the security check.

[full_width padding=”10px 10px 10px 10px”]ACV Hanoi Airport Lounge Entrance

Escalators leading into the ACV Business Lounge at Hanoi Noi Bai airport.


The lounge is operated by the airport, and used by a variety of airlines (especially non-Sky Team ones) including Qatar Airways. It is not a part of the Priority Pass network.

[full_width padding=”10px 10px 10px 10px”]ACV Business Lounge Hanoi Reception

ACV Business Lounge entrance.


ACV Business Lounge Hanoi Overview

After entering through the automatic door, there was a reception desk with the majority of the lounge being spread around the area to the left of it. Still, there were two small areas – one with luggage lockers and the other with massage chairs and some sofas – to the right of it.

[one_half padding=”010px 10px 10px 10px”]NIA Business Lounge Hanoi Luggage Lockers

Luggage lockers.


[one_half_last padding=”010px 10px 10px 10px”]NIA Business Lounge Hanoi Massage Chairs

Massage chairs and sofas.


[full_width padding=”10px 10px 10px 10px”]Looking Back at Reception

Looking back at the reception and massage chair areas.


Going to the area to the left of the reception, there was an aisle leading all the way to the very back of the lounge.

On the left side of this aisle, there was a seating area with pairs of chairs with tables.

[full_width padding=”10px 10px 10px 10px”]Seating Area

Seating area right past the lounge’s entrance.


Behind the above seating area, a small business center with a handful of computers, a fax machine and a copier could be found.

[full_width padding=”10px 10px 10px 10px”]ACV Business Lounge Hanoi Business Center

Business center.


Across from those two areas – along windows overlooking the apron – there was another, slightly raised, seating zone with sofa chairs and coffee tables. The area offered great view of the apron and runways.

[one_half padding=”010px 10px 10px 10px”]NIA Business Lounge Seating

Slightly raised seating area.


[one_half_last padding=”010px 10px 10px 10px”]Qatar Airways 777-300ER at Hanoi Noi Bai Airport

The aircraft that later took me to Doha arriving from Bangkok.


[full_width padding=”10px 10px 10px 10px”]NIA Lounge Hanoi Seating Area

Sofas in the raised seating area.


Separately from the area above, there was also a small (bar) counter with some snacks and drinks (more on that later), as well as a small, narrow, seating area with some more chairs overlooking the apron.

[full_width padding=”10px 10px 10px 10px”]Bar ACV Lounge Hanoi

Bar counter.


[one_half padding=”010px 10px 10px 10px”]ACV Lounge Bar Area Seating

Bar counter and the seating adjacent to it.


[one_half_last padding=”010px 10px 10px 10px”]ACV Business Lounge Hanoi Seating Area Overlooking Apron

Seating behind the bar, along the windows.


Finally, at the very end of the lounge, there was another slightly raised seating area. Besides featuring more seating, it was also home to the main buffet spread.

[full_width padding=”10px 10px 10px 10px”]Seating Area and Buffet NIA Lounge Hanoi

Buffet area.


ACV Business Lounge Hanoi Food and Drinks Selection

As can be seen above, the food and drinks available in the ACV Business Lounge were spread across two areas with the majority of them being located in the buffet area in the back of the lounge.

Hot drinks including tea and coffee, as well as alcoholic drinks (available upon request) could be found in the bar area. Canned beer and soda, as well as juices were, on the other hand, placed in a fridge in the main buffet area.

[one_half padding=”010px 10px 10px 10px”]Tea



[one_half_last padding=”010px 10px 10px 10px”]ACV Business Lounge Hanoi Coffee

Vietnamese coffee.


[full_width padding=”10px 10px 10px 10px”]Alcoholic Drinks in ACV Lounge Hanoi

Alcoholic drinks selection.


[full_width padding=”10px 10px 10px 10px”]NIA Lounge Hanoi Soft Drinks

Beer and soft drinks.


As for the food, in the bar area, there were some packaged snacks as well as instant and pho “noodle kits” that the staff would prepare upon request.

[one_half padding=”010px 10px 10px 10px”]Packaged Snacks

Packaged snacks.


[one_half_last padding=”010px 10px 10px 10px”]Pho Noodles in Hanoi Airport Lounge



The rest of the food was available in the main buffet area.

First of all, there were some fruits, as well as small desserts.

[one_half padding=”010px 10px 10px 10px”]Bananas



[one_half_last padding=”010px 10px 10px 10px”]ACV Business Lounge Fruits

Melon and watermelon.


[one_half padding=”010px 10px 10px 10px”]NIA Business Lounge Hanoi Fruits and Cereals

Dragon fruit.


[one_half_last padding=”010px 10px 10px 10px”]Desserts at Hanoi Airport Lounge



Then, there were some cereals, bread, as well as salad and steamed vegetables.

[one_half padding=”010px 10px 10px 10px”]Cereals and Bread

Cereals and bread.


[one_half_last padding=”010px 10px 10px 10px”]Bread Selection

More bread.


[full_width padding=”10px 10px 10px 10px”]Salad

Salad and steamed vegetables.


The cold food available in the lounge also included some canapes, sandwiches, and sushi.

[full_width padding=”10px 10px 10px 10px”]Canapes



[one_half padding=”010px 10px 10px 10px”]Sandwiches



[one_half_last padding=”010px 10px 10px 10px”]Sushi Hanoi Airport Lounge



Finally, there were also several warm options including grilled meat, spring rolls, tandoori chicken, braised fish, chicken congee, pumpkin soup, and spaghetti.

[full_width padding=”10px 10px 10px 10px”]Spring Rolls

Grilled meat, spring rolls, tofu.


[one_half padding=”010px 10px 10px 10px”]Hanoi Airport Lounge ACV/NIA Hot Food

Tandoori chicken and braised fish.


[one_half_last padding=”010px 10px 10px 10px”]Rice



[one_half padding=”010px 10px 10px 10px”]Congee and Soup Hanoi Airport Lounge

Congee and soup.


[one_half_last padding=”010px 10px 10px 10px”]ACV Business Lounge Spaghetti



ACV Business Lounge Hanoi Summary

While the quality of lounge was nowhere near some of the airline operated lounges around the world, it was still decent. There was plenty of seating – although there wasn’t much choice in terms of the type of seating – and the food and drinks selection was fairly extensive.

That said, the quality of food left a bit to be desired – especially when it came to some of the hot options. However, in my case, I didn’t find that to be a problem since I was planning to eat a lot onboard!

1 thought on “Review: ACV (NIA) Business Lounge at Hanoi Noi Bai Airport”

  1. Thorfinn Karlsefni

    This is a pretty generous review. I am in the lounge now and everyone in my group is commenting on the stone cold spaghetti sauce and curry topping for the rice. There was no sterno and no hot water under the food trays. The food that is supposed to be cold is OK. Considering that our airline is probably paying $15-20/passenger, it is pretty bad. I agree that the view is nice, and commend the prior reviewer for the accurate description of the layout.

Leave a Comment

Your email address will not be published. Required fields are marked *

How Can I Help You?