While the vast majority of Garuda Indonesia flights departs from or arrives at Jakarta airport, there are quite a few flights that use Denpasar airport in Bali as well.
As such, it’s no surprise that the airline operates a lounge with both first and business class sections in the airport’s international terminal.
Prior to catching my flight to Osaka, I had a chance to visit the Garuda Indonesia Business Class Lounge which I will review below.
Location, Opening Hours & Access
The Garuda Indonesia Lounge in Denpasar airport’s international terminal can be found airside, one floor above the main departures level.
It can be accessed via stairs and elevator located along the wall of the central part of the terminal, and it’s located next to the other two lounges in the terminal – T/G Lounge and Premier Lounge.
Both the business and first class lounges share their entrance and reception, and they are both open from 5AM until the last flight’s departure.
While the business class lounge can be accessed by business class passengers and Sky Priority status holders of Garuda Indonesia and other SkyTeam airlines, the first class lounge can only be accessed by Garuda Indonesia and its SkyTeam partners’ first class passengers.
As I was flying in Garuda Indonesia’s business class, I had access only into the business class section of the lounge.
As mentioned above, both the first and business class lounges shared reception. Going past the desk, the first class section was on the left side, and the business class section on the right side.
Before the lounge split into two, though, there was a small business center with three iMacs and a printer.
Right past the entrance into the business class section of the lounge, there was one of the lounge’s two main seating areas. Part of it served as a dining area and was equipped with a dozen or so tables with chairs – mostly seating groups of two. The rest of it featured rows of sofa chairs.
In this area, there were also some counters along the windows overlooking the terminal.
Finally, around the corner from the entrance was the lounge’s buffet which I’ll talk about in more detail in the next section of this article.
Going further down, there was a narrow, hallway-like area with some more sofa chairs, as well as a supposedly staffed mini bar. It wasn’t staffed when I visited, though – perhaps it has limited opening hours.
In the very back of the lounge, there was another larger seating area with four or five coffee tables, each with four sofa chairs.
Besides that, there was also a separate quiet seating area with a single coffee table with four sofa chairs, as well as what seemed like a foot massage machine.
Going back to the dining area, there was also an entrance to a small “outdoor” terrace.
While the lounge also offered showers, I didn’t need to use one, and so can’t report on their quality.
Food and Drinks
All of the food and drinks (aside from whatever alcoholic drinks are generally offered at the mini bar) could be found in the buffet area near the lounge’s entrance.
Cold drinks in the buffet area included canned Coke, Coke Zero, and Sprite, water, ice tea, and orange and apple juices. There were also a coffee machine and a selection of Dilmah tea bags.
As for the food, the lighter options included cookies and other snacks, some bread, sandwiches, and salad and fruits.
There were also both a Western and a local dessert.
Besides the above, there was a variety of warm options including noodles prepared at a staffed “live cooking station.”
Other warm options included corn and roasted potatoes, pasta, ratatouille, and chicken.
There were also some local snacks including fried bananas and samosas.
Finally, there were congee and pumpkin cream soup.
Garuda Indonesia Business Class Lounge Denpasar Bali Summary
Considering that Garuda Indonesia has been rated a five-star airline by Skytrax, and that it’s onboard product is quite nice, the lounge was a bit of a disappointment.
While it was not overcrowded, there weren’t many seats to choose from either. On top of that, the drink selection was very limited.
That said, if you happen to have a transfer at Bali airport, and you happen to have access to the lounge, it’s worth stopping by for a quick bite.
2 thoughts on “Review: Garuda Indonesia Business Class Lounge at Denpasar Bali Airport”
I agree the lounge is disappointing. The bathroom toilets is too small. I used the showers but I noticed it wasn’t cleaned. I advised the front counter staff that the water wasn’t draining and for hygiene reasons should not have other passengers use it. It was duly ignored.
Yes definitely not worth it, I was very disappointed