Review: Emirates 777-300ER Economy Class from Tokyo Narita to Dubai

While I have flown Emirates multiple times in the past, I never actually reviewed any of its flights in detail. As such, I was excited to be flying with the airline on my trip to Europe, from Tokyo to Vienna via Dubai at the end of last year. I was even more excited to have a chance to fly on an aircraft equipped with the airline’s latest seats.

Continue reading this review to see what the flight from Tokyo Narita to Dubai on Emirates’ 777-300ER was like in economy class.

Emirates 777-300ER Economy Class
Emirates 777-300ER new economy class.

Check-in & Boarding Emirates Flight 319

I got to Narita airport around 7:15PM after spending a day at Haneda airport taking photos. The Emirates flight was being checked in at “I” counters where a surprisingly long line was formed.

At the queue entrance, one of the ground staff members was putting tags on hand luggage. While he wasn’t strict about the weight (all of the tags had “7” for 7 kg already handwritten on them), he was strict about the number of items one could take on board. Different ground staff was checking whether each passenger had all of the required documents.

Asking how many passengers would be on board while having my documents checked, I was surprised to hear 250, or over 70% of the available seats. This was way more than on my previous flights out of Japan during the pandemic.

Emirates Check-in at Tokyo Narita Airport
Check-in counters.

Once I got to the check-in counters themselves, check-in was smooth and I had the boarding passes for both my flight to Dubai as well as the connecting flight to Vienna in my hands in no time.

Both security and immigration were deserted, and so I found myself airside just after 7:50PM – over two and a half hours before the departure time. Considering that my flight was one of the last three flights out of Narita that day (in addition to a Hawaiian Airlines flight to Honolulu which had already boarded and a Qatar Airways flight to Doha), the terminal was deserted too.

Tokyo Narita
Nice background for photos.
Tokyo Narita
Slow evening at Narita airport.
Tokyo Narita
Empty terminal.

Airside, I headed straight to gate 73 where my flight was departing from. That allowed me to get a relatively clear photo of the aircraft as the baggage was still not being loaded at that time. After that, I found a quiet place to sit and got some work done.

Boarding started around 9:45PM, shortly after I got back to the gate. First, first/business class passengers and status holders were invited to board. Then, economy class zones C and D followed. Finally, about ten minutes after boarding started, passengers in zone E (me included) were invited to board.

EK319 Gate
Gate 73
Emirates 777-300ER
The 777-300ER waiting for its flight back to Dubai.

Onboard, I was welcomed by one of the flight attendants before heading through the business class cabin into my economy class seat, 34D. As I was flying just a few days before Christmas, Christmas music was being played during boarding.

Emirates 777-300ER New Economy Class Cabin & Seat

The aircraft was equipped with 358 seats:

  • 6 fully-enclosed first class suites in a 1-1-1 layout
  • 42 lie-flat business class seats in a 2-3-2 layout
  • 310 economy class seats in a 3-4-3 layout

Before I get to talking about the economy class cabin and seat, just a few words about the premium classes.

While I didn’t get to see the actual first class cabin, I had a chance to see the actual seat at an event in Tokyo before. It looked amazing and I definitely hope to be able to review it sometime in the future. On the other hand, the fact that the business class cabin is in a 2-3-2 layout with a middle seat makes the product unattractive. The seat itself looked nice, though.

The economy class cabin looked nice too.

Emirates New First Class Suite
First class.
Emirates 777-300ER Business Class
Business class.
Emirates 777-300ER New Economy Class
Economy class.

The economy class legroom was decent.

There was a power outlet under the seat in front and a 13.3-inch screen in the seatback. While some might find the screen too large considering the close viewing distance, personally, I had no issues with that.

Emirates 777-300ER Economy Class Legroom
Emirates 777-300ER Economy Class Power Outlet
Power outlet.
Emirates 777-300ER Economy Class IFE Screen
Seatbacks with large IFE screens.

Under the screen, there were two USB ports (Type A and Type C), the audio output, and the screen control, reading light, and call flight attendant buttons.

Above the screen, there was a camera – I am not sure whether it had any practical purpose.

Emirates 777-300ER Economy Class USB
IFE screen with USB ports.

Departure from Tokyo Narita Airport

Upon boarding, a pillow, a headset, and a blanket were waiting on each seat.

Emirates 777-300ER Economy Class Blanket and Pillow
Blanket, pillow, headphones.

About 20 minutes before departure, the cabin crew turned on mood lighting with a nice starry ceiling.

Just a couple of minutes later, the ground crew was asked to leave the aircraft and the first officer welcomed us onboard. In addition to introducing the rest of the crew, he mentioned that we were expecting a flight time of 11 hours and 30 minutes and would be cruising at 36,000 feet.

Emirates Flight 319 from Tokyo to Dubai
Emirates 777-300ER Economy Class Mood Lighting
Starry ceiling.

At 10:25PM, nice looking amenity kits were distributed, and a minute later, the aircraft doors were closed.

The amenity kits included a dental kit, earplugs, socks, an eyemask, a set of stickers (do not disturb/wake me up for meal/wake me up for duty free), and a card introducing Expo 2020 which is taking place in Dubai right now.

Emirates Economy Class Amenity Kit
Amenity kit.

We were pushed back at 10:29PM, a minute ahead of schedule. At that point, the safety video was played too.

After a fairly long taxi, we took off from runway 16L at 10:52PM.

Shortly after take-off, an announcement mentioning that menus could be found in the Emirates app and via the wi-fi portal was made.

Emirates Safety Video
Safety video.
EK319 from Tokyo to Dubai
Taxiing for departure.

Emirates New 777-300ER Economy Class Lavatory

The seatbelt signs were switched off six minutes after take-off at which point I paid a visit to the nearest lavatory. While normally I wouldn’t bother mentioning it, entering the lavatory, I was shocked. It looked great – it was spacey and looked much better than most business and first class lavatories.

While not all of the economy class lavatories were as spacey, they all looked much better than any other economy class and many business class lavatories I’ve seen.

I especially liked that they put a touch of the UAE – an image of a ghaf tree – on the lavatory walls. It reminded me of KLM’s Dutch-themed lavatory walls.

Emirates 777-300ER New Economy Class Lavatory
Emirates 777-300ER New Economy Class Lavatory
Ghaf tree.
Emirates 777-300ER New Economy Class Lavatory
Sink area.

Emirates Long-Haul Economy Class Dinner

Not long after the seatbelt signs were switched off, the cabin lights were made a bit brighter and the cabin crew handed out two masks and a tube of hand sanitizer to each passenger.

Emirates COVID-19
Masks and sanitizer.

The meal service started at 11:30PM or about 40 minutes after take-off. As mentioned earlier, the full menu could be found on the wi-fi portal and one could choose from two different main dishes: grilled mackerel and beef yakisoba. I decided to go with the former.

While nothing special, both the main as well as the appetizer – brown rice salad – were decent. The dessert (milk chocolate mousse with raspberry sauce), on the other hand, was excellent. A packaged bread roll came with the meal too.

I had a cup of mango juice to go with the meal. In addition to that, the meal came with a cup of water

Emirates Long-Haul Economy Class Dinner

The crew passed through the cabin to collect the empty meal trays about fifty minutes after serving the meal. At that point, one of the passengers near me asked for one more meal as he was still hungry – it was provided with no problem. In general, the crew was very nice.

Tea and coffee were offered at that time too. I didn’t get either.

Emirates 777-300ER In-Flight Entertainment

Like all other aircraft, the 777-300ER I flew on was equipped with Emirates’ excellent ICE in-flight entertainment system. Considering that the one on this aircraft had slightly more content than the one on Emirates’ aircraft with older cabins, the IFE on the flight was about as good as it gets.

It was divided into three parts: I(nformation), C(ommunications), and E(ntertainment).

Emirates 777-300ER ICE In-flight Entertainment System

The “I” part included access to the flight map and exterior cameras, as well as some information about flying with Emirates, about Dubai, about the ongoing EXPO 2020, and so on.

Emirates 777-300ER ICE In-flight Entertainment System
Emirates 777-300ER In-Flight Map
In-flight map.

The “C” part included information about the onboard wi-fi and in-seat power, the option to play media from one’s phone, etc.

Emirates 777-300ER Communication

Finally, the “E” part was where the magic of Emirates’ IFE was – an endless selection of content.

There were hundreds of movies and dozens of TV shows. There was also a good selection of music and other audio (including audiobooks and podcasts). There were some games too – not sure how the playability was, though, considering that the seat lacks an IFE controller (the IFE could only be controlled via the touchscreen).

Lastly, there were three live TV channels: Sport24, CNN, and BBC.

You can find the full latest selection of entertainment offered through ICE here.

Emirates 777-300ER Movies
Emirates 777-300ER TV
TV shows.
Emirates 777-300ER Games
Emirates 777-300ER Music
Emirates 777-300ER Live TV
Live TV.

Two other things worth noting about ICE, one good and one bad are:

  • While most TV shows only offered a few episodes, there were some that had 10+ episodes and even full seasons
  • Before each video program, an ad that couldn’t be skipped easily (i.e. it could only be fast-forwarded through) was played
Emirates 777-300ER TV Shows
Young Sheldon.
Emirates ICE Ad

It’s also worth noting that the provided headphones were better than what most airlines provide in economy class.

Emirates Economy Class Headphones

Emirates 777-300ER Onboard Wi-Fi

In addition to the in-seat entertainment, the aircraft was equipped with onboard wi-fi as well. While I didn’t test the wi-fi, Emirates at the time of writing this article offers the following decently priced plans:

  • Unlimited chat: 2.99 – 5.99 USD depending on the length of the flight
  • Full flight unlimited: 9.99 – 19.99 USD depending on the length of the flight
  • Light: 9.99 USD for up to 50 MB (only available on selected routes)

Cruising Toward Dubai

After finishing dinner, I prepared to sleep. Even though the flight was relatively full and so I couldn’t have the entire row to myself like I originally hoped for, I could still sleep pretty well.

Two things briefly disturbed my sleep though: fairly long turbulence that resulted in the seatbelt signs being switched on for about an hour and the recline of my seat which kept returning to the upright position over and over for some reason.

All in all, I slept for about four and a half hours, waking up around 3AM Dubai time.

When I woke up, we had about two and a half hours to go. At that point, I decided to go see whether there were any refreshments in the galley. Sure enough, there were cups of orange juice, apple juice, and water ready for the passengers to take. There were some packs of rice crackers too.

Emirates Economy Class Mid-Flight Service
Drinks and pack(s) of snacks in the galley.

Emirates Long-Haul Economy Class Breakfast

Breakfast service started around 3:20AM. Originally, there were two options: mushroom omelet with potato croquettes and baked beans, and stir-fried udon noodles with vegetables and chicken. By the time the meal cart reached me, however, the crew had run out of the first option.

As such, I had no choice but to go with the udon. It came with a packaged bread roll, some fruits, and a yogurt. Overall, it was an OK meal, but nothing special.

Emirates Long-Haul Economy Breakfast

Arrival at Dubai Airport

During and after breakfast, I watched an episode of Brian Cox’s Adventures in Space. After that, I briefly fell asleep.

About forty minutes before landing, the cabin crew distributed warm towels. Considering that they are not offered even in business class on some airlines these days, I found that to be a really nice touch.

Around the same time, the captain made an announcement saying that we would soon be starting our descent and that it was 20 degrees Celsius in Dubai. At 5:07AM, the seatbelt signs were switched on. Blankets and headsets were collected by the cabin crew too.

Emirates Economy Class Service
Warm towel.

We landed at Dubai airport at 5:28AM, and reached our gate, F9 at 5:33AM (eight minutes after schedule).

Emirates Satisfaction Survey
Satisfaction survey.
Emirats 777-300ER Deboarding

Emirates 777-300ER Economy Class Summary

Given the limited space, there is only so much that can be done to make economy class hard product above average. With the beautiful cabin and first class-level lavatory in addition to the now fairly standard in-seat power and large, high-resolution IFE screen, Emirates has managed to do exactly that.

Combine that with the decent meals (including an above-average dessert), an endless selection of entertainment through the ICE system, nice amenity kits, and a pre-landing warm towel, and you can easily say Emirates is a great airline to fly with – it offers one of the best, if not the best, long-haul economy class products in the world.

2 thoughts on “Review: Emirates 777-300ER Economy Class from Tokyo Narita to Dubai”

  1. thanks. Nice review. 11 july I will fly with Emirates A380 in eco to Dubai en then in the 777 (forward cabin) to Bangkok. On return I will fly the A380 eco upper deck.

  2. Kennedy Bwalya

    I will traveling to India in the next three weeks.How can I make sure that I sit at the window in 777-300ER economy class?

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