While ANA’s footprint at Tokyo Narita Airport has shrunk considerably since the airline started moving a good chunk of its international operations to Tokyo Haneda Airport, it still operates a few lounges at the airport including a pair of ANA Lounges.
I had a chance to visit one of those – the ANA Lounge in Satellite 2 – prior to taking a WestJet flight to Calgary. Continue reading to see what the lounge was like.
Location & Opening Hours
Both of the ANA Lounges in Narita Airport Terminal 1 are located airside – i.e. after security and immigration. As such, you can only access them once you checked in and, in case you have any, dropped off your luggage.
Once airside, as its name suggests, the ANA Lounge that I visited is located in Satellite 2 and thus is closest to gates 21 to 27. More specifically, the lounge is one floor below the departures level and can be accessed by an easy-to-spot escalator.
The ANA Lounge in Satellite 2 has fairly limited opening hours. It is only open in the afternoon, from 1PM until 7:10PM. If your flight is departing outside that time period, you should head to the ANA Lounge in Satellite 5 instead as that one is open from 7AM until the departure of the last ANA flight.
Entry Requirements
Those that can use the ANA Lounge in Satellite 2 – and the one in Satellite 5 for that matter – free of charge include:
- First class passengers departing on an ANA or other Star Alliance member flight (including one guest traveling on any ANA or other Star Alliance member flight)
- Business class passengers departing on an ANA or other Star Alliance member flight
- Premium economy class passengers departing on an ANA flight
- Star Alliance Gold status holders departing on an ANA or other Star Alliance member flight (including one guest traveling on the same flight)
- ANA Million Miler Program “Lounge Access Card” holders (including one guest traveling on the same flight)
Relatively recently, the ANA Lounge in Satellite 2 also joined the Priority Pass network. As such, if you are a Priority Pass member, you can enter the lounge regardless of the airline you are using (as long as your flight is departing from Terminal 1). The lounge is also a member of Lounge Key.
Lastly, if none of the above applies to you but you are traveling on an ANA-operated flight, you can pay to enter the lounge.
With select booking classes, you can pre-book access up to 24 hours before departure for 4,000 yen (approx. 30 USD). Alternatively, you can pay directly in the lounge on the day of your departure – in that case, the fee is 6,000 yen (approx. 45 USD).
Lounge Tour
Entering the ANA Lounge in Tokyo Narita Airport’s Terminal 1 Satellite 2, there was a hallway with restrooms, shower rooms, and a smoking room on the right. On the left, there was an automated kiosk where passengers could get into a virtual queue for the shower and a shower reception desk.
Further down on the left side was an area where you could get some work done.
While there were no enclosed phone booths, at least there was a dedicated space for taking phone calls. Additionally, there were a printer/copier and a counter four office chairs.
Across from the business area, on the outer side of the semi-circular lounge, was a buffet area with an island counter, a couple of counters along the walls, as well as a staffed noodle bar.
I will talk more about the food and drinks that were available in the lounge in the next section of this review.
The rest of the lounge consisted of seating in a variety of configurations.
The part closer to the buffet had a couple of counters, each with half a dozen seats, on the left side. On the right side were a dozen or so tables for two lined up along benches. Along the inner wall of the lounge was, as mentioned earlier, a counter with office chairs.
On the far end of the lounge, behind the dining area, was a relaxation area. This consisted of rows of sofa chairs separated by coffee tables. There were also some long sofa benches.
Each of the seats in this area had access to a power outlet and a USB charging port.
Unfortunately, due to the location of the lounge, it lacks windows and so does not offer any natural light or airport views.
Food and Drinks
Other than some candies in a bowl on the reception desk, all of the food and drinks in the lounge could be found in the buffet area.
There was a water dispenser as well as a soft drinks dispenser where you could have Pepsi, ginger ale, tonic water, orange juice, and cold green tea. There were also pitchers of milk and tomato juice.
As for hot drinks, there was a pair of coffee machines and a good selection of teas including a variety of black teas, green teas, and fruit teas.
Alcoholic drinks included wine and sake, Sapporo and Suntory PSB beer from automated dispensers, and a selection of liquor including whisky, cognac, and vodka.
Things to eat included some snacks like regular crackers and rice crackers as well as dessert in the form of annin tofu (almond jelly).
It’s worth noting that after I finished what was remaining of the annin tofu, it wasn’t restocked. Considering that the lounge was open for another hour, it would have been nice if it was at least partially restocked.
Cold items included rice balls, bread rolls, sandwiches, and salads.
Hot items included chicken curry, fried chicken with french fries, tomato pasta, and roasted tomatoes.
While the curry used to be served at the noodle bar in the past, it appears to have been permanently moved to the self-serve buffet area. Considering how easy it is to serve, that makes it easier for both the noodle bar staff as well as for guests.
Lastly, there was the signature feature of ANA Lounges – a noodle bar.
There, one could order a few different types of soba, udon, and ramen noodles.
Condiments including ketchup, mayonnaise, salt, soy sauce, etc. were readily available too.
As I was departing in the evening and was quite hungry, I decided to have kakiage udon from the noodle bar followed by curry rice and almond jelly from the buffet. I thoroughly enjoyed each of the items.
It also turned out to be a good decision to have dinner in the lounge as it took forever for the dinner to be served on my WestJet flight.
ANA Lounge (Satellite 2) Tokyo Narita Summary
During my visit around 6PM, there were plenty of empty seats and the buffet was fairly well stocked. Combined with ANA’s signature noodle bar, I had a pleasant stay in the lounge. That said, I did certainly miss having some apron views.
Because of that, if you have the chance to visit the ANA Lounge in Satellite 5 which is larger and has windows – either due to having more time before your flight or because of your departure gate – I recommend doing so. In my case, the one in Satellite 2 was the more convenient option as my flight departed from gate 26.
