Air Travel

How Do Airports Make Money?

How Do Airports Make Money?

Airports generate revenues in a variety of ways to pay for operational costs (staff, utilities, etc.), fund capital investments, pay for capital borrowing costs, and in the case of private airports, pay a return to investors. Airport revenues are usually classified into one of two main categories – aeronautical and non-aeronautical revenues. And, in each […]

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Who Owns Airports?

Who Owns Airports?

Airports are complex parts of a nation’s infrastructure, not just in terms of what goes on there each day, and how many interfacing components there are that make an airport operate successfully, but also in terms of their ownership models. There is no single ‘one size fits all’ ownership model applied to airports around the

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COVID-19 Refund: Turkish Airlines Customer Support Wastes Medical Resources

COVID-19 Refund: Turkish Airlines Customer Support Wastes Medical Resources

A while back, I booked a flight with Turkish Airlines from Dubai to Vienna. I was excited to be trying out their A350, 787, and visiting their lounge in Istanbul for the first time, but unfortunately, I caught COVID-19 and had to rearrange my trip. As part of that, I called all of the airlines

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